Published November 3, 2024
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The merging of cybersecurity and Quality of Experience (QoE) is becoming increasingly evident. The data derived from cybersecurity practices is not just about safeguarding networks, it’s critical in shaping and enhancing the QoE for users. BlackDice’s latest innovations in Deep Packet Inspection (DPI) underscore this integration, offering telecom operators a dual advantage: robust security and superior QoE.
Why DPI matters
Comprehensive network monitoring and management is essential. DPI offers operators a detailed view of network traffic, enabling better traffic control, heightened security, and the capacity to identify and neutralise threats in real-time.
For end-users, DPI brings a double advantage: enhanced safety in their online activities and an optimised network experience. By identifying and dealing with harmful activities quickly, DPI ensures a more secure internet journey. Additionally, it allows operators to prioritise certain types of traffic, leading to a smoother online experience.
BlackDice’s DPI Features
Our DPI features at BlackDice are designed to increase network security:
DPI doesn’t just scratch the surface; it offers a depth of analysis that is unprecedented. This means operators have a clearer picture of what’s happening in their networks, leading to proactive threat detection and enhanced traffic management.
“Going beyond the surface is crucial in cyber defence. That’s precisely what Deep Packet Inspection (DPI) does. Unlike traditional methods that only scan packet headers, DPI delves into the actual data content of network packets, offering a much more thorough analysis. This technique is vital in identifying potential threats and malicious content as they move across networks.”
The critical role of Quality of Experience (QoE)
QoE is crucial for operators, directly impacting customer satisfaction and retention. DPI’s granular data helps operators understand and enhance network and device performance, leading to better service experiences and first-time call resolutions.
Introducing Retina
Complementing our DPI feature is the “BlackDice Retina” operator intelligence platform, a potent tool built on Unsupervised Learning Models that provides:
BlackDice Retina operator intelligence platform offers a profound understanding of network behaviours and patterns, empowering operators with real-time threat detection and rapid neutralisation capabilities.
“Our integration of BlackDice’s AI agent with routers means telecom operators aren’t just countering threats; they’re staying several steps ahead. This leads to enhanced ARPU, improved subscriber retention, and continuous protection, no matter the connection.”
Final thoughts
The combination of BlackDice’s DPI and Retina platform provides a comprehensive suite for network security and performance, along with improved QoE metrics. Together, they equip operators to face the complexities of the digital landscape head-on.